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Private PracticeOctober 26, 202614 min read

Accounting for Optometry Groups: Books for Multi-Doctor, Multi-Office Practices

by Andrew Pizzello, CPA
In short. Once an optometry practice has more than one doctor or more than one office, every transaction in its books needs two labels, the office it belongs to and, where it applies, the doctor. In QuickBooks Online that means location tracking for each office and class tracking for each doctor, both available on the Plus and Advanced plans. On that structure, optical runs as its own profit center at each office, with frames, lenses, contact lenses, and lab bills recorded as cost of goods and inventory held office by office. Shared costs are allocated on one written basis every month, associate pay is calculated from production or collections that tie to the deposits, and every distribution, draw, and buy-in payment is recorded by owner. Tax questions about owner pay and buyouts go to our affiliated CPA firm, PizzelloCPA, PLLC, under a separate engagement.

A single-doctor optometry practice can run on one profit and loss statement for years. Add a second doctor and the owners start asking who generated what, and add a second office and they start asking which location is carrying the group. This article is for owners and partners of optometry groups with several doctors, several offices, or both, and it covers how the books should be built so those questions have answers that come straight from the ledger. The single-office foundation, such as keeping exam revenue apart from optical revenue, is on our page for bookkeeping for optometrists and optical shops, and the same group structure applied to a dental practice is in accounting for dental groups.

Office-level books with the doctor as the second dimension

The foundation is a single rule, applied to every transaction, that each one carries the office it belongs to. In QuickBooks Online each office becomes a location. Location and class tracking are offered only on the QuickBooks Online Plus and Advanced plans, and on Plus the two share a cap of 40 classes and locations combined, while Advanced has no limit. A group with four offices, a shared location for group costs, and twelve doctors uses 17 of those 40, and classes for departments or services draw on the same cap, so it is worth counting before the structure is built.

Location suits the office because, as Intuit's help pages explain, a location saved on a transaction is linked to both the header and the detail, so both the balance sheet and the profit and loss can be filtered by location, while the balance sheet cannot be filtered by class because headers are not linked to classes. That gives each office a balance sheet view as well as a P&L, although Intuit notes that receivables, payables, and payroll can show as "Not specified" on a balance sheet by location because payments received and bills paid cannot be split between locations. Intuit also allows only one location per transaction, so a supplier invoice that covers three offices is entered as three bills, one per office, which is how frames and lenses are always handled, while a bill for something that serves every office can instead go to a shared location and be moved out with the monthly allocation described below.

The doctor is the second dimension, and class tracking handles it. Class tracking can be set to assign one class to an entire transaction or one to each row. With the row setting, one deposit can be split across doctors line by line, and Intuit's Profit and Loss by Class report then shows each doctor separately. With an office on every transaction and a doctor on the lines where one applies, the same set of books answers what each office earns after its costs and what each doctor produces and collects at each office.

Optical as its own profit center at every office

Every office with a dispensary runs a small retail business beside its exam lanes, and the books treat each one that way. Optical revenue and its cost of goods are split by category as in a single dispensary, and each entry carries the office. The result is an optical margin for each office, meaning optical revenue less its cost of goods, and the comparison between offices is where an underpriced or overstocked dispensary becomes visible. The account structure and the frame inventory mechanics for a single dispensary are in optical shop inventory for optometric practices.

Inventory is held by office as well. Frames on the boards at one location are that office's asset until they sell, and a frame sent from one office to another is a transfer, not a sale. As a hypothetical with round numbers, say Office A sends Office B ten frames that cost $60 each. Office A's frame inventory goes down $600, Office B's goes up $600, and no revenue or cost of goods is recorded until Office B sells the frames to a patient. The group's total inventory has not changed. If the same move were recorded as a sale, Office A would show optical revenue that no patient paid, and the group's optical revenue and cost of goods would both be overstated by the internal sale from the day it was recorded.

Physical counts are taken by office for the same reason, and each count is compared to that office's inventory balance in the books. A shortfall at one office then shows up as that office's shrinkage instead of disappearing into a group total.

Plan and insurance receipts tied back to each office

Vision plan payments and medical insurance payments arrive as deposits that can cover several patients, several dates of service, and, in a group, several offices. When a central billing team posts all of them to one bank account, each remittance still has to be divided among the offices and doctors whose production it pays, or every office's collections become an estimate. The reconciliation itself, tying each plan payment back to billed production with write-offs, lab chargebacks, and patient portions separated, is covered in vision plan reconciliation.

Shared costs and one documented allocation method

Costs that serve every office, such as central billing, the practice administrator or management fee, group marketing, software, and the administrative part of the owners' pay, are recorded first to a shared location and allocated to the offices each month on a basis the owners choose and put in writing, the same pattern we use for dental groups. Possible bases include collections, patient visits, doctor days, and square footage, and each measures something slightly different, which is why the choice matters.

As a hypothetical with round numbers that shows how much the basis matters, say the shared pool is $20,000 for the month. Office A collected $150,000 and had 600 patient visits, and Office B collected $100,000 and had 650 visits. Allocated by collections, Office A carries 60%, or $12,000, and Office B carries 40%, or $8,000. Allocated by visits, Office A carries 48%, or $9,600, and Office B carries 52%, or $10,400. The same month and the same costs move $2,400 between the two offices depending on the basis, so an owner comparing the offices needs to know which basis produced the numbers.

The basis is written down once, applied the same way every month, and changed only at a deliberate point, such as the start of a year, with the change noted in the monthly package so the months before and after are not compared as if nothing moved. Owner pay needs the most care. When an owner sees patients at one office for part of the week and runs the group for the rest, the clinical part of that pay belongs to the office where the patients were seen, and only the administrative part belongs in the shared pool. How the two parts are measured is another decision for the owners to put in writing, and the books then apply it every month.

Associate pay calculated from the practice management system

When an associate optometrist's pay depends on production or collections, the pay is only as accurate as the data behind it. The agreement sets the terms, and the books need them spelled out precisely, including whether pay is based on production or collections, whether optical sales count or only professional fees, how refunds and payer recoupments are handled, and when each pay period closes. Production is what was billed for the associate's work, and collections are what was actually received for it. We explain why those two numbers drift apart, using dental practices as the example, in production vs collection.

Each pay period starts from the practice management system's report of production or collections by provider and by office for that period. Before the figure goes to payroll, the collections in that report are compared to the deposits recorded in the books for the same offices and the same period, so a payment posted to the wrong provider or the wrong office is caught before it becomes someone's paycheck. The calculation is saved with the payroll records for the period, so the amount on the associate's pay stub can be traced back to the report and the agreement.

As a hypothetical with round numbers, say an agreement pays the greater of $500 per clinic day or 28% of the associate's collections. In a month with 18 clinic days and $40,000 of collections, the percentage produces $11,200 and the guarantee produces $9,000, so the associate is paid $11,200. In a month with the same 18 days and $30,000 of collections, the percentage produces $8,400, the guarantee applies, and the associate is paid $9,000. When the associate works at two offices, the pay expense is split between them in proportion to the collections or clinic days at each office that the pay was calculated on and carries the associate's class, so each office's P&L and the associate's own column both show the cost. Whether an associate is paid as an employee or as a contractor is a separate question, a classification review that belongs to our affiliated CPA firm, PizzelloCPA, PLLC, under a separate engagement, and it is settled before any of this is recorded. How each arrangement lands in the books is covered in W-2 vs 1099 clinicians.

Distributions, draws, and buy-ins recorded by owner

With more than one owner, every dollar that leaves the practice for an owner is recorded against that owner by name. In QuickBooks Online that means equity accounts for each owner's distributions or draws and, in a partnership, for each partner's capital, so the balance sheet shows where each owner stands at any month-end rather than a single combined equity figure. Which accounts are needed depends on how the group is taxed.

In a group taxed as an S corporation, the IRS says the corporation must pay reasonable compensation to a shareholder-employee for the services they provide before non-wage distributions may be made, so owners who work in the practice are paid wages through payroll and their distributions are tracked separately, owner by owner. The federal regulations treat a corporation as having one class of stock when its governing provisions, such as the articles, bylaws, and binding agreements, give all shares identical rights to distribution and liquidation proceeds, and distributions that still differ in timing or amount are given appropriate tax effect based on the facts and circumstances (Treas. Reg. 1.1361-1(l)). For the books, that means every distribution is recorded by owner and the running totals are compared to ownership percentages each month, so a gap is visible while it can still be addressed. How an S corporation group should pay owners whose production differs is a question for PizzelloCPA, PLLC, and the wage side is covered in reasonable compensation for S-Corp owners.

In a group taxed as a partnership, each partner has a capital account. IRS Publication 541 describes guaranteed payments as payments made by a partnership to a partner that are determined without regard to the partnership's income, and it notes that guaranteed payments are not subject to income tax withholding. In the books they get their own line for each partner, separate from staff wages. Draws against a partner's share of profit go to that partner's draw account and are closed into the partner's capital account at year-end.

Buy-ins and buyouts are where the books depend most on the signed documents. An incoming owner may pay the practice, pay a selling owner directly, or pay over time under a note, and each of those records differently. A payment to the practice is a contribution to the incoming owner's equity. A payment between owners leaves the practice's cash untouched and changes only the ownership records and, in a partnership, the capital accounts. A note the practice owes a departing owner is tracked as a payable until it reaches zero. A note an incoming owner gives the practice for their interest is tracked by owner as well, and under U.S. GAAP a note received for equity is generally shown as a reduction of equity rather than as an asset unless it is paid before the financial statements are issued. We record the transaction from the final agreement and the closing figures, and we do not set the price or the terms.

The tax treatment is the point where a bookkeeping question becomes a tax or legal one. For a partnership, payments that liquidate a retiring partner's interest fall under section 736 of the Internal Revenue Code, and for a corporation that buys back an owner's stock, section 302 decides whether the redemption is treated as an exchange or as a distribution. Those determinations belong to our affiliated CPA firm, PizzelloCPA, PLLC, under a separate engagement, with the practice's attorney handling the agreement itself. The PizzelloCPA, PLLC page for optometrists and ophthalmologists covers the tax side of an eye care practice.

Vendor and buying-group rebates

Frame vendors, contact lens manufacturers, labs, and buying groups may pay rebates or credits tied to what the practice bought. Under U.S. GAAP, cash a practice receives from a vendor is presumed to reduce the price of what it bought, so a purchase rebate is recorded as a reduction of cost of goods, inside optical margin, unless it pays for something the practice provided to the vendor or reimburses a cost the practice incurred to sell the vendor's products. What matters for the books is applying that treatment consistently, because moving rebates in and out of cost of goods from one year to the next changes optical margin without anything in the dispensary having changed. A rebate is assigned to the office whose purchases earned it, and a rebate paid on purchases across the group is divided among the offices in proportion to those purchases.

Timing and ownership need the same care. In accrual-basis books, a rebate earned on this year's purchases but paid next year is generally a receivable at year-end. A manufacturer rebate paid to the patient is not the practice's income at all, and when the practice gives a patient an instant rebate at the counter and claims it back from the manufacturer, the amount is a receivable until the manufacturer pays it. How rebates are treated on the tax return is decided by PizzelloCPA, PLLC, working from the record the books keep.

The monthly reporting package for a group

A group's monthly package is built so each owner can read the offices, the doctors, and the group as a whole in one sitting. For a multi-office optometry group it would include the reports below, adjusted to the group's structure, with a short note on anything that moved for a reason other than operations, such as a change in the allocation basis, a large inventory transfer between offices, or a rebate that arrived for a prior year.

Reports in a monthly package for a multi-office optometry group. The exact set follows the group's structure and how its owners make decisions.
Report What it answers
P&L by office, with a group total What each office earned after its cost of goods, its own expenses, and its share of shared costs, and what the group earned in total
Optical margin by office Optical revenue by category less frames, lenses, contact lenses, and lab bills, with each office's inventory on hand at month-end
Production and collections by doctor and office What each doctor produced and collected at each office, tied to the deposits, and the associate pay calculated from it
Payer receipts reconciliation Whether the month's vision plan and medical insurance receipts are matched to production by office, and what is still outstanding
Shared cost allocation schedule The size of the shared pool, the basis used, and each office's share, so any owner can check the office P&Ls
Owner equity by owner Each owner's distributions or draws, contributions, and buy-in or buyout balances, compared to ownership percentages where that matters
Key takeaways. An optometry group's books put an office on every transaction and a doctor on the lines where one applies, which in QuickBooks Online means locations for offices and classes for doctors on the Plus or Advanced plan. Optical is a profit center at each office, with inventory held by office and stock moved between offices recorded as a transfer at cost rather than a sale. Collections agree to the deposits before associate pay is calculated, shared costs follow one written allocation basis, owner payments are recorded by owner, and the tax treatment of owner pay and buyouts belongs to our affiliated CPA firm, PizzelloCPA, PLLC, under a separate engagement.

Common questions

How is an associate's pay split when they work at two offices?

The pay is calculated once under the agreement, then the expense is divided between the offices in proportion to the collections or clinic days it was calculated on, with the associate's class on each line, so each office's P&L and the associate's own column both show the cost.

Should doctors be set up as classes or locations?

We use locations for offices and classes for doctors. A location can be used to filter both the balance sheet and the profit and loss, and Intuit allows one per transaction. Class tracking can be set to one class for each row, so a deposit that covers several doctors can be split line by line. On the Plus plan, classes and locations share a cap of 40 combined, and Advanced has no limit.

How should frames moved between offices be recorded?

As a transfer at cost, not a sale. The sending office's inventory goes down, the receiving office's inventory goes up by the same amount, and no revenue or cost of goods is recorded until a patient buys the frames. Recording the move as a sale would give the sending office optical revenue that no patient paid and would overstate the group's optical revenue and cost of goods.

Are vendor and buying-group rebates income or a reduction of cost of goods?

Under U.S. GAAP, a vendor rebate is normally a reduction of cost of goods. Cash received from a vendor is presumed to reduce the price of what was bought, so the rebate sits inside optical margin unless it pays for something the practice provided to the vendor or reimburses a cost of selling the vendor's products. Each rebate is assigned to the office whose purchases earned it. The tax treatment is decided by our affiliated CPA firm, PizzelloCPA, PLLC, under a separate engagement.

Who handles the tax side of a partner buy-in or buyout?

Our affiliated CPA firm, PizzelloCPA, PLLC, under a separate engagement, with the practice's attorney handling the agreement itself. bookkeepz, LLC records the transaction by owner from the signed agreement and the closing figures, keeps each owner's equity, distributions, and any note balances current, and gives PizzelloCPA, PLLC the record it works from. We do not set the price or the terms.

For how we keep books for a single eye care practice, start with bookkeeping for optometrists and optical shops, then the two optometry articles this one builds on, optical shop inventory and vision plan reconciliation. Groups in other specialties face the same structure, and accounting for dental groups covers the intercompany side of multi-entity groups in more depth, while production vs collection explains the gap behind every production-based pay calculation. Our broader approach across specialties is on the private practice bookkeeping page, and the tax side of an eye care practice is covered by PizzelloCPA, PLLC on its page for optometrists and ophthalmologists.

Talk it through with us

If your group's books cannot yet show what each office earns, what each doctor produces and collects, and where each owner stands, book a free 30-minute consult. Bring a recent profit and loss and a production by provider report from your practice management system, and we will show you what office-level and doctor-level books would look like for your group.

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